![]() ![]() I am so sorry putting any faith on Skylum and sickness in return. Big bunch of cheats and lies take your money and you get what you get, maybe it works if not, like us, lottsa luck and hard times. I feel for the them but found them totally useless always blaming our systems in perfect working condition. Even putting the worthless support Team through it catching bugs from angry customers. This is a deceptive company and leadership that released major products not ready soley for their bottom line without any regards for the fallout including customer who puts food on the table. How do I know? I used to code some, work with software and know a sad program when I see one and does nothing but crashes. This is a super smart marketing group and promises the sun and moon and never delivers anything other broken promises and bad code, no other ways to put it, Beta format. If you see a pattern here you are correct. But Skylum put me personally through the ringers, wasted energy and time. We should have just dropped it like your Aurora when it croaked and eaten losses, moving on. We were out of our minds putting trust in your products and company. Buggy program that you expect customer to point bugs out to you. I don't accept your shallow apology coming from an outfit that puts customers through this process. ![]() Surrendering refunds can never make up the many hours and days wasted time and resources taken fixing the one and only programs that are insanely problematic. I especially don't appreciate using my human resources as guinea pigs to point out your bugs on programs that are released not ready for prime time. I didn't appreciate your support screwing up my work computers to the point of restoring from backup. Well known photographer on YouTube you can actually trust says your reflection function is a dog. By the times L4 is working from 3rd patch the many skies we bought and finally got to use them, look really fake, horrible and unusable when brought into a photo from our Sony a7riii and a7riv. It's not all that you think it is, lacking basic effective cataloging systems and layers really basics not in the program. SKYLUM I don't appreciate the countless hours and human resources spent with beta format program you think is finished or relevant. Support! Over and over again always blaming the customer putting her through countless futile efforts to fix a really buggy program released in beta form as a finished product. Skylum is the one and only program that refuses to run and totally problematic. On perfectly working systems that run no matter what we throw at it, much more than Luminar, barely touching the available resources. We repeatedly tried to work with support which had us reconfiguring, uninstalling, reinstalling, even reinstalling Windows screwing up the workstation which had to restore business machines off backup. Same thing with L4 3 versions later it sort of works. This company did not ever get Luminar AI working on our 12 core workstation and Alienware laptop. No other software we have on our system has been this bad and everything runs perfectly. We had nothing but troubles and problems with Skylum.
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